AbacusMaster sends the Abacusmaster training product immediately via automated system after the purchase has been made. Therefore, we cannot offer any refund to the customers.
We will ship your 17 rod Abacus within 48 hours. We ship the 17 rod ABACUS to our customers as registered posts through Indian Postal Service under the category of Sample and Small Packet. We are providing this service FREE to all our customers buying Abacusmaster kit. Please note that we ship only the 17 rod Abacus via postal service and the software should be downloaded from the link provided on your email. Please note that this is not an insured service and we cannot take responsibility of any damages in transit.
Customer satisfaction is of highest priority to us and please do let us know incase on any problems happened in the transit. We will try our level best to keep our customers happy.
Airmail to Europe and US may takes up to two to three weeks and to other countries it may take up to four to six weeks. The duration mentioned above is of normal circumstance and the delay may vary in case of any long holidays in between.